Serving families of critically ill inpatient in hospitals by providing affordable lodging, transportation for families whose members are facing a health crisis.

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Changing lives, one family at a time. You can help us make a difference in many simple ways by just asking us how to get involved. Only together can we truly make a difference in their time of need.

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No family should ever feel alone in a time of need, especially during unexpected medical emergencies. That is why The Palmetto Palace needs the support of those willing to give a little in order to accomplish something so great.

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 icon-globe Promoting Patient Centered Care by Connecting People & Helping Families

Families use The Palmetto Palace when an unexpected critical care hospitalization occurs and a family member cannot afford a hotel room, food or transportation. We provide vouchers for temporary shelter, food and transportation for families. The need for families to have access to affordable accommodations has increased significantly over the past ten years. So many families can’t afford to pay for a place to stay or even for food while their loved ones are in the hospital and often spend the night in intensive care units and waiting rooms.

serving-charleston-scDid you know? In 1994, Critical Care Medicine reported that nearly 80% of all Americans will experience a critical illness or injury, either as the patient, family member, or friend of a patient, and that ICU’s occupy only 10% of inpatient beds, but account for nearly 30% of acute care hospital costs.

Background: Critical illness occurs without warning, leaving families feeling vulnerable and helpless with no clear knowledge of what to expect from healthcare professionals or patient outcome.

According to the National Association of Hospital Hospitality Houses (NAHHH), the need for families and caregivers to have access to affordable accommodations has increased significantly during the past ten years. Of the more than 500 Hospitality Houses worldwide, almost all operate at or near 98 percent occupancy rate, and 40 percent of those Houses are working on expansion efforts to accommodate long waiting lists.

History: The Palmetto Palace is a non-profit 501 (c) (3) organization dedicated to supporting the families of adult critically ill inpatients that are admitted to Intensive Care Units (ICU) with short-term emergency assistance.

While this organization is new, the need to assist families is not. The Palmetto Palace’s Founder, Dr. Youlanda C. Gibbs, was given the vision for this organization as a direct result of her role as a Family Care Manager in a local hospital. She was painfully aware of the families who found it necessary to sleep in their cars or in waiting room chairs during this stressful period.

For many, the ICU hospital waiting rooms are the only place family and caregivers can be close to the patient. Oftentimes, caregivers are exhausted from lack of sleep on cramped chairs, and eating quick non-nutritious items from the hospital vending machines.

The board is comprised of professionals with broad experience in family care, community orientated services and personal impact of a hospitalization due to an emergency admittance.

The Palmetto Palace has attracted a great deal of passionate support from patients, caregivers, doctors, and nurses, all of whom have personally witnessed the great burden of families undergoing a health crisis.

The Palmetto Palace (TPP) is the only organization in South Carolina (SC) that serves Adult caregivers who do not qualify for hospital hospitality houses such as the Ronald McDonald House, and The Hope Lodge.

Mission: Initiated in 2006, TPP is a 501 (c) 3 nonprofit organization that provides short-term emergency assistance, and a Family Care Program for caregivers of hospitalized critical care adult patients regardless of religious preference or background.

Goal: Is to help ease the financial, emotional and physical challenges that accompany a hospitalization of a loved one by providing temporary affordable lodging and support to those who come to receive medical care.

Vision: Is to give a voice to the needs of patient families and to make their paths a little easier to walk in a time of medical crisis. No one should have to face these challenges alone.

Impact: During the spring of 2011 and 2012, Palmetto Palace served eighty-five (85) families from three states, including 12 counties in SC for a total of 149 hotel nights, 1,700 hospital meal vouchers, and 1,400 care bags to caregivers in ICU waiting rooms.


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